Terms and Conditions
Introduction
Welcome to The Help Foundation website. These Terms and Conditions explain the rules and guidelines for using our website, making donations, contacting us, supporting projects and interacting with our online content.
By accessing or using this website, you agree to follow these Terms and Conditions. If you do not agree, please do not use the website.
Use of Website
You agree to use this website for lawful and respectful purposes only. You must not use the website in a way that may harm The Help Foundation, its users, donors, beneficiaries, volunteers or website performance.
You agree not to:
- Misuse website forms
- Submit false or misleading information
- Attempt unauthorized access to the website
- Copy content for harmful or misleading use
- Use the website for fraud, spam or illegal activity
- Damage the reputation of The Help Foundation or its welfare work
Donations
The Help Foundation accepts donations for welfare projects, including education, food support, clean water, healthcare, orphan care, employment assistance, masjid projects, wheelchair support, sadaqah, zakat and other charitable causes.
By making a donation, you confirm that:
- The donation is made voluntarily
- The information provided by you is accurate
- You are authorized to use the selected payment method
- You understand that donations support welfare activities
- You clearly mention if your donation is for zakat, sadaqah or a specific project
Refund Policy
Donations are generally non-refundable because they may be allocated quickly to welfare projects and charitable activities.
However, if a donation was made by mistake, duplicate payment occurred or there is another valid issue, the donor should contact The Help Foundation as soon as possible. Refund requests may be reviewed on a case-by-case basis.
Approval of refund requests is not guaranteed.
Zakat and Sadaqah
If you are donating zakat or sadaqah, please clearly mention the donation type at the time of payment or contact us before donating.
The Help Foundation aims to direct zakat donations toward eligible welfare causes. Donors are responsible for ensuring their zakat intention and may consult a qualified Islamic scholar for personal religious guidance.
Beneficiary Support Requests
People may contact The Help Foundation to request support or recommend deserving cases. Submitting a request does not guarantee approval or assistance.
Support may depend on:
- Verification of the case
- Availability of funds
- Project criteria
- Priority of need
- Location and access
- Internal review process
The Help Foundation reserves the right to accept or reject support requests.
Volunteer and Supporter Terms
If you volunteer, partner or support The Help Foundation in any way, you agree to act respectfully, honestly and responsibly.
Volunteers and supporters must not:
- Misuse foundation name or materials
- Collect donations without permission
- Share false information
- Misrepresent their role
- Use beneficiary information without approval
- Damage the trust or reputation of the organization
Intellectual Property
All website content, including text, images, graphics, design elements, logos and branding, belongs to The Help Foundation unless otherwise stated.
You may not copy, reproduce, modify or use our content for commercial or misleading purposes without written permission.
Website Availability
We aim to keep the website accessible and functional. However, we do not guarantee that the website will always be available, error-free or uninterrupted. Website access may be affected by maintenance, technical problems or issues beyond our control.
External Links
This website may contain links to external websites, payment gateways or social media platforms. The Help Foundation is not responsible for third-party content, services, security, privacy policies or practices..
Privacy
Your use of this website is also subject to our Privacy Policy. Please read the Privacy Policy to understand how we collect, use and protect your information.
Limitation of Liability
The Help Foundation will not be liable for any direct, indirect, accidental or consequential loss resulting from the use of this website, donations, third-party services, external links or reliance on website information.
Changes to Terms and Conditions
Changes to Terms and Conditions
Governing Law
These Terms and Conditions are intended to follow the applicable laws and regulations of Pakistan. Any dispute may be handled according to the relevant legal process in Pakistan.
Contact Us
If you have any questions about these Terms and Conditions, please contact us through the official contact details available on our website.
The Help Foundation
Email: [thehelpfoundation@gmail.com]
Phone: [+92 305 3628 927]
Address: [Thari Mirwah District Khairpur Mirs, Sindh]